Now Shipping: Summer 2017 Edition!

FAQ

What is brēō box?

  • brēō box is a seasonal subscription service for both men & women, delivering high-end and boutique brand name products.  Every 3 months, you'll receive a custom made hand-packed wooden box with items that revolve around everyday essentials, fitness/health, and tech, curated to fit the season.

Is Shipping Included?

  • YES, for US orders only. 

Do you ship internationally?

  • Yes, we ship worldwide
    • Shipping to Canada is $25 + customs duties (if applicable)
    • All other international shipping charges will be calculated on checkout and are also response for customs fees (if applicable) 

When are Subscription Cut-Off dates?

  • brēō box renewals occur on the 15th of each new season's month.  Theses months are listed in the point below.  Our cut-off dates are 21 days PRIOR to the renewal date (subject to change)
  • Here is an example to illustrate:
    • The Summer box renewal occurs on June 15th, so the LAST day to subscribe and receive the Spring box, is 21 days prior to June 15th, which is May 24th.  Any subscriptions started between May 24th and June 15th, will receive the Summer box as their first box, and the next renewal will occur on September 15th.  
  • Last day to subscribe and receive:
    • Winter Box: Feb. 21st (22nd on leap year)
    • Spring Box: May 24th
    • Summer Box: Aug. 24th
    • Fall Box: Nov. 23rd
  • Please follow us on social media (@breobox), as we will make these announcements on our social media channels as well
  • If a subscription is started during the "in-between" period between seasons and you desire to receive the PREVIOUS season's box as your first box, please send an email to support@breobox.com and make this request.  If we have a box available, we can accommodate this request.

When will I be charged?

  • Seasonal Subscription
    • You first are billed upon initial sign up. Then, you are billed on the 15th of the next season's renewal date, and each subsequent renewal date from there.  
    • The seasonal renewal dates are as follows:
      • March 15th (Spring Box)
      • June 15th (Summer Box)
      • September 15th (Fall Box)
      • December 15th (Winter Box)
      • Here are two examples to illustrate this:
        • Example 1: You subscribe on April 1st.
          • Your first charge is on April 1st, then your next charge will be on the next season's renewal date, which is June 15th.  Your third charge would be September 15th, and so on, as long as your subscription is active.
          • Example 2: You subscribe June 1st
            • Your first charge is on June 1st.  Your first box will be the Summer box and your next charge will be on the next season's renewal date, September 15th.  Your third charge would be December 15th, and so on, as long as your subscription is active.  
        • Annual Subscription
          • You first are billed upon initial sign up. Then, you are next billed on the 15th of the season AFTER receiving (4) boxes, which is approximately 1 year later.
          • The annual renewal dates are the same as seasonal, except you are only charged once every (4) boxes:
            • March 15th (Spring Box)
            • June 15th (Summer Box)
            • September 15th (Fall Box)
            • December 15th (Winter Box)
            • Here are two examples to illustrate this:
              • Example 1: You subscribe on April 1, 2017
                • Your first charge is on April 1, 2017, and you receive the Spring box.  Your next charge will be on the March 15, 2018, which is the season following your recieval of (4) boxes (in this case, Spring, Summer, Fall, Winter, in that order).  Your third charge would be March 15, 2019, and so on, as long as your subscription is active.
                • Example 2: You subscribe June 1, 2017
                  • Your first charge is on June 1, 2017 and your first box will be the Summer box.  Your next charge will be on June 15, 2018, which is the season follow your receival of (4) boxes (in this case, Summer, Fall, Winter, Spring, in that order.  Your third charge will be June 15, 2019 and so on, as long as your subscription is active.  

              When does the box ship?

              • The box ships seasonally (every 3 months) about a week after renewal dates, listed here:
                • Spring Box- 3rd week of March
                • Summer Box - 3rd week of June
                • Fall Box - 3rd week of September
                • Winter Box - 3rd week of December
              • Delivery may take up to 3-7 business days from the day your box is shipped.  International shipping may take up to 10 business days (or more).  We do our best to be very prompt with shipping, but once the box leaves our warehouse, it's out of our control

              How do I cancel my subscription?

              • Log into "My Account" in top right corner, then click on "Manage Subscriptions" in the top right corner. You will be redirected to the Customer Portal for your Recurring Subscription. To the right of the "Frequency" Column is a button that states Cancel. Click on "Cancel" to cancel your upcoming subscription. We hope you never have to follow these instructions. 

                Can I return my box?

                • Due to the nature of subscription boxes, we do not accept any returns.  That being said, if you feel your circumstances are outside of the normal, please feel free to reach out to us at info@breobox.com

                  Please email us at info@breobox.com if you have any other questions or concerns.