Frequently Asked Questions

BREO BOX is a seasonal subscription service for both men & women, curated with the coolest and most unique products that you never knew needed.

Discover the latest tech, gadgets, home goods, and more, all to enhance your lifestyle. Hand-packed every 3 months, curated to fit the season and delivered right to your front door.

Yes! Shipping is free for all Subscription Box orders in contiguous US and on all Lifestyle Shop orders over $49

First box for new subscribers is currently the Fall 2023 Edition

You can verify the current box in the "Choose Your Plan" section, on our Subscribe page here

Login to your account here and click on "Manage Subscriptions". Then click top drop-down bar (in red) and click on Payment Methods. In here, you can edit, add, or delete payment methods.

After you update your payment method, you'll be prompted, to move your subscription to this new payment method, simply click "Move Subscriptions" and you should be all set! If you have any questions or issue, please email us by clicking here

Both plans get you a new box every 3 months, but with the annual plan, you save money by pre-paying for 4 boxes (1 year worth) in advanced!

You still get a new box every 3 months, but are only charged 1x per year.

The annual plan is BY FAR the best value.

You will receive a confirmation in your email immediately. Depending on when your order is placed, your first box will either ship within a few business days or you will have a pre-order for the next season.

This will be detailed in the email and is also listed above the Choose Your Plan section on this page.

If it’s a pre-order, you have 2 options:

A) Wait until your box ships
B) Get the box from last season shipped immediately

It definitely should if you order by 12/15/22! If you're in the contigious US we nearly guarantee it.

We currently only take orders in the USA.

Shipping is FREE for orders over $49 in the contiguous US.
Shipping to HI, AK, other non-continental US territories: $30

BREO BOX renewals occur on the 15th of each new season's month. Theses months are listed below. Our cut-off dates are the last day of the month PRIOR to the renewal month (subject to change).

Here is an example to illustrate:

The Spring box renewal occurs on Feb 15th, so the LAST day to subscribe and receive the Winter box, is the last day of the previous month, which is Jan 31st. Any subscriptions started between Feb 1st and April 30th, will receive the Spring box as their first box, and the next renewal will occur on May 15th.

First day to subscribe and receive:

• Winter Box: Nov 1st
• Spring Box: Feb 1st
• Summer Box: June 1st
• Fall Box: Sept 1st

Last day to subscribe and receive (unless sold out):

• Winter Box: Jan 31st
• Spring Box: April 30th
• Summer Box: July 31st
• Fall Box: Oct. 31st

Please follow us on social media (@breobox), as we will make these announcements on our social media channels as well.

If a subscription is started during the "in-between" period between seasons, your first box will be the Welcome Edition

Seasonal Subscription

You first are billed upon initial sign up. Then, you are billed on the 15th of the next season's renewal date, and each subsequent renewal date from there.

The seasonal renewal dates are as follows:

• FEB. 15th (Spring Box)
• MAY 15th (Summer Box)
• AUG. 15th (Fall Box)
• NOV. 15th (Winter Box)

Here are two examples to illustrate this:

Example 1: You subscribe on April 1st.

Your first charge is on April 1st, then your next charge will be on the next season's renewal date, which is May 15th. Your third charge would be August 15th, and so on, as long as your subscription is active.

Example 2: You subscribe May 1st.

Annual Subscription

You first are billed upon initial sign up. Then, you are next billed on the 5th of the season AFTER receiving (4) boxes, which is approximately 1 year later.The annual renewal dates are the same as seasonal, except you are only charged once every (4) boxes:

• FEB. 15th (Spring Box)
• MAY 15th (Summer Box)
• AUG. 15th (Fall Box)
• NOV. 15th (Winter Box)

Here are two examples to illustrate this:

Example 1: You subscribe on April 1, 2020.

Your first charge is on April 1, 2020 and you receive the Spring box or Welcome Edition. Your next charge will be on the February 15, 2021, which is the season following your reception of (4) boxes (in this case, Spring, Summer, Fall, Winter, in that order). Your third charge would be February 15, 2022, and so on, as long as your subscription is active.

Example 2: You subscribe May 1st, 2020

Your first charge is on May 1st, 2020 and your first box will be the Summer Edition or Welcome Edition. Your next charge will be on May 15th, 2021, which is the season follow your reception of (4) boxes (in this case, Summer, Fall, Winter, Spring, in that order. Your third charge will be May 15th, 2022, and so on, as long as your subscription is active.

Your first box ships within a few business days (with exceptions to pre-orders) and then a a new box ships every quarter (every 3 months)

Absolutely! If you're interested in BREO BOX, but not ready to subscribe or want to purchase as a gift for someone else, please go here, add to cart and proceed to checkout as you usually would

When you originally placed your order, you checked out as a guest and didn't register an account. Please check your email for an account activation notice, once activated, you'll be able to manage your account.

If you did not receive one, please request one from support@breobox.com

Absolutely! Click here and login to access your account (if you can't login, please see point above). Once logged in, click "Manage Subscriptions" then "Edit" under your Active Subscription. Click "Skip Shipment" and go through the prompts

Login to your account here and click on "Manage Subscriptions". Then click "Edit" under the active subscription you want to modify, and finally, select the address. After modifying the address, ensure to click "Update" to save the changes and confirm it's correct, as BREO BOX is not liable for boxes shipped to the wrong location due to incorrect address.

VERY IMPORTANT - address changes MUST be made prior to renewals.

To change the address on ANY existing order, please email support@breobox.com with the updated shipping address

Super easy - just login to your account here and click on "Manage Subscriptions". Then click "Edit" on the active subscriptions you want to modify. At the bottom of the screen, you'll see "Cancel Subscription" and follow through the prompts.

If you have any issues, please email support@breobox.com

BREO BOX does not allow or accept returns, all sales are final. This includes Subscriptions, Gift Subscriptions, and Shop items. You may cancel your subscription at anytime, but once your account has been charged (either on your first charge or renewal charge), you will receive that season's box. If you do not want to receive this season's box, you MUST cancel before the renewal date listed in this FAQ.

If an items is defective, damaged, lost, missing, or incorrect, you must communicate this within 14 days of delivery. Contact Customer Support via email at support@breobox.com or via the Contact Us page, to get assistance with these matters.

Our box changes each season (each quarter), but there may be variations of each edition. 1-2 products each season could be different for different subscribers

Most of the time, but some items may be subject to a variety in color. We'll always try our best to choose appealing and gender-neutral colors.

Due to the variety of products we include in our boxes, we have no way to ensure they'll be compatible with products you already use. For example, a product may only work with iOS devices, instead of Android or a product may be grilling-related, but we have no way of knowing if a grill is owned at home. Our team curates their best to ensure each product can be enjoyed.

Please email us at support@breobox.com if you have any other questions or concerns.