Frequently Asked Questions

Getting Started

What is BREO BOX?

BREO BOX is a seasonal subscription box for men and women, packed with curated tech, gadgets, home goods, and lifestyle upgrades you never knew you needed.

Every 3 months, you'll receive 4–8 premium products ($200–$300 in value) delivered to your door.

How does the subscription work?

Pick a plan — Seasonal (pay per box) or Annual (prepay for 4 boxes and save $77). Your first box ships within 1–3 business days. After that, you'll receive a new box every season: Winter, Spring, Summer, and Fall. We'll always email you before your next charge.

What's the difference between Annual and Seasonal?

Both plans deliver a new box every season (every 3 months). The difference is how you pay:

Seasonal — billed quarterly, pay per box.

Annual — prepay for 4 boxes (1 year) and save $77. You're only charged once per year. Annual subscribers also receive an exclusive bonus gift and earlier shipping on renewals.

What will my first box be?

Your first box is the current edition listed on our Subscribe page. You'll see the current box name in the "Choose Your Plan" section before checkout.

What happens when I subscribe?

You'll receive an order confirmation email right away. Depending on timing, your first box will either ship within 1-3 business days or be queued as a pre-order for the upcoming edition. This will be noted on the Subscribe page before checkout.

Billing & Renewals

When will I be charged?

Your first charge happens at checkout today.

After that, Seasonal plans are charged on the 15th approximately every 3 months.

Annual plans are charged once and cover all 4 boxes before your next renewal.

You'll receive a reminder email before every charge.

When do box editions change?

Editions change on the 15th of February (Spring), May (Summer), August (Fall), and November (Winter).

If you subscribe before the 15th during an edition-change month, you'll receive the current season's box and your next renewal will be adjusted so you don't miss the following edition.

How do I update my payment information?

Log in to your account here and click "Address & Payment Details," then "Manage payment methods." From there you can update the payment method on your active subscription.

Need help? Email us at support@breobox.com.

Shipping

Is shipping free?

Yes — shipping is free on all subscription boxes in the contiguous US.

Lifestyle Shop orders ship free when you spend $49 or more.

When does my box ship?

Your first box ships within 1–3 business days (excluding pre-orders).

After that, a new box ships every quarter.

Do you ship internationally?

We currently only ship within the United States.

Subscription boxes ship free in the contiguous US.

Shipping to Hawaii, Alaska, and other non-continental US territories is $30 per shipment.

Managing Your Subscription

How do I skip a box?

Log in to your account here, click "Manage Subscriptions," then "Edit" under your active subscription. Click "Skip Shipment" and follow the prompts.

How do I cancel my subscription?

Two easy options:

Self-service: Log in to your account here, click "Manage Subscriptions," then "Edit" on the subscription you'd like to cancel. Click "Cancel Subscription" at the bottom and follow the prompts.

Email us: Send a note to support@breobox.com and we'll take care of it.

How do I update my shipping address?

Log in to your account here and click "Address & Payment Details," then "Manage Addresses." Modify the address and click "Update" to save your changes.

Important: Address changes must be made before your renewal date.

**Once an order has been placed, you CANNOT update the shipping address yourself.**

To change the address on an existing order, please promptly email support@breobox.com and our team will update it for you.

Why can't I access my account?

If you checked out as a guest, you may not have a registered account yet. Check your email for an account activation notice — once activated, you'll be able to manage your subscription.

Didn't receive one? Email support@breobox.com and we'll get you set up.

About the Box

What's in the Spring 2026 Box?

The Spring 2026 Edition includes 5 premium tech + lifestyle upgrades (over $275 in value).

We keep most items a surprise, but here's your first spoiler:

  • Greater Goods Cold Press Juicer – $129 MSRP

Plus 4 more surprises curated across tech, wellness, and everyday lifestyle upgrades you'll actually use.

Does everybody get the same products?

Every subscriber receives the same core box each season.

Occasionally, 1–2 items may vary between subscribers — for example, a different color or an upgraded alternative.

Every variation is equal or greater in value, and we always curate with the same quality standard across the board.

Will my products be the same color as the photos?

Most of the time, yes. Some items may come in a different color variant. We always try to choose appealing, gender-neutral colors.

Will products be compatible with what I already have?

We curate every box with broad usability in mind — most products work right out of the box with no special setup.

Due to the variety of items we include, there may occasionally be a product that isn't a perfect fit for your specific setup at home, but that's part of the discovery.

Every box is designed so the overall experience delivers great value regardless.

Returns, Gifts & Issues

Can I gift a BREO BOX?

Absolutely! You can purchase a one-time gift box or a gift subscription plan. See gift options here.

Can I return or cancel an order?

All sales are final — we do not accept returns on subscriptions, gift subscriptions, or Lifestyle Shop items. You can cancel your subscription at any time, but once your account has been charged (first charge or renewal), that season's box will still ship.

To avoid being charged for the next season, cancel before your renewal date (see "When will I be charged?" above).

What if my products are missing or defective?

If an item is defective, damaged, lost, missing, or incorrect, please contact us within 14 days of delivery at support@breobox.com and we'll help resolve it.

Still need help?

Email us anytime at support@breobox.com — we're happy to help.

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