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Refund policy

We’re here to help if something isn’t right.
If your order arrives damaged, defective, missing, or incorrect, let us know within 30 days of delivery and we’ll work with you to resolve it.

Returns & Refunds
Because BREO BOX orders are curated assortments and often limited in quantity, we’re not able to accept returns or offer refunds once an order has shipped. This applies to subscriptions, gift subscriptions, and shop items.

Reporting an Issue (30-Day Window)
To receive assistance, please contact us within 30 days from the date your package is marked delivered by the carrier. In some cases, we may request photos or additional details to help resolve the issue quickly.

Contact Customer Support

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